CANCELLATIONS
As we are a small hotel, late cancellations and no-shows really affect our business, therefore our deposit and cancellation policies are as follows:
- We require a deposit equal to one night’s stay that will be charged to your credit card upon booking, the deposit is non-refundable
- If you would prefer, you can make a deposit or bank transfer for the equivalent to one night’s room charge and send us a copy of the deposit voucher or transfer receipt within 5 days of making the reservation
- We will automatically cancel any reservation for which we do not receive either a valid credit card or notification of payment within 5 days
- During peak periods, the deposit will be equal to 50% of the reserved stay
- More than 30 days’ notice – full refund less $25.00 administration fee
- 14 days or less notice – loss of deposit
- Cancellations 24 hours or less before your reservation, must pay 100% of the nights reserved
COVID-19 RISK FREE CANCELLATIONS
In the case that government regulations related to COVID-19 restrict free circulation or the opportunity to travel and you are forced to cancel your reservation, we will reimburse 100% of your deposit
TERMS AND CONDITIONS
- All rates are subject to 10% ITBMS
- Rates are based on double occupancy
- There is a two-night minimum stay for all holiday periods
WE ARE A PET-FRIENDLY HOTEL:
- There is an additional charge of $25.00 + tax per pet per day
- Pets cannot be left unattended in guestrooms
- Pets must be leashed while on the hotel property
- Guests are responsible for cleaning after their pets
- Additional fees may apply if the damage is found in the room upon check out
- Service pets may accompany guests with disabilities
Please understand that should your pet disturb other hotel guests; the hotel will have no other choice but to refuse further accommodation for your pet
Thank you!